Our Services
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Audits & Strategy
We provide in-depth market, competitor and customer analysis. We then help implement your strategic plans by leveraging financial and operational perspectives across the organization. As part of our capabilities, we can help you define your objectives and create strategies in order to achieve these goals.
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Brand Development
A strategic process of establishing your company's story and image of your products and services. Development includes aligning your brand with your business objectives, communicating your brand to your target market and updating or strengthening your brand assets as necessary.
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Audience Targeting
We use our proprietary Tactical-12™ method to analyze customer insights and market trends. You will deepen relationships with your most loyal, profitable customers, by utilizing this information strategically. You'll serve existing customers better and win new ones faster.
- Audience Development with our FIVE-D™ Personas & Segmentation
- Customer Journey Mapping, 3X5 Performance Snapshots™ & Scoring
- Tactical Targeting & Strategy by Marketing Channel
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Full Digital Strategy
Our approach tests every element of your customers’ experience, delivering optimal interactions at every touchpoint. Specializing in Marketing Automation, Email Marketing and Search Engine Optimization.
The Process
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We begin each client engagement with an extensive discovery phase. We audit your industry, competitors and most importantly your business as a whole. This process is a multi-step immersive experience that is collaborative with your team.
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We build a financial forecast model to set revenue goals and overlay appropriate tactics by channel to create a road map for success. We create both marketing and buyer personas, a customer journey map and a brand story alignment guide.
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We work with your team to implement the strategy. Our strategies are multi-channel and require an all hands on deck approach. We work as an extension of your team to be sure your exceed your goals.
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We work with your team to report true success metrics. Vanity metrics need not apply. These reports are critical to help us mold and shape your ongoing strategy and continue to build on our solid foundation.
